The process
Eight steps. Zero mystery.
The mortgage process only feels scary when nobody explains it. Here's the whole thing, start to keys — including what Tiaira handles so you don't have to.
The conversation
A free, no-pressure talk about your credit, income, savings, timing, and goals — plus a full map of the assistance programs you might qualify for. No credit pull needed just to talk.
✓ Milestone: You leave knowing exactly where you stand.
Pre-approval
You share documents through Fairway’s secure portal; Tiaira verifies income, assets, and credit and issues a real pre-approval letter — the kind listing agents take seriously. If assistance funds are in play, their applications happen here too, in the right order.
✓ Milestone: You get your letter, your budget, and your program stack.
House hunting
You tour with your agent while Tiaira stays on call for payment breakdowns on any address — because "what would THIS one cost me?" deserves an instant answer.
✓ Milestone: Every showing comes with real numbers.
The offer
Your agent writes it; Tiaira backs it — often calling the listing agent directly so your financing is understood and your offer stands out.
✓ Milestone: Your offer gets taken seriously.
Under contract
Inspection and appraisal happen, your rate gets locked, and your file heads to underwriting. Tiaira translates every document and keeps every party on schedule.
✓ Milestone: You always know what’s happening and what’s next.
Underwriting
Fairway’s underwriters verify everything. Any follow-up requests ("conditions") come through Tiaira in plain English — never a scary email you have to decode alone.
✓ Milestone: Conditions cleared, calmly.
Clear to close
The magic words. You review your Closing Disclosure with Tiaira line by line — no surprises at the table, guaranteed by preparation.
✓ Milestone: You understand every number before you sign.
Closing day 🔑
Sign, fund, keys. Photo on the porch. And then Tiaira stays your lender for life — watching rates for refi opportunities and answering homeowner questions forever.
✓ Milestone: The wealth-building officially begins.
The communication promise
You will never wonder what’s going on
Proactive updates at every milestone, texts answered fast, and every document explained before you sign it. Confusion is how this industry kept people out — clarity is how Tiaira lets people in.
Step one is free and takes ten minutes.
Text Tiaira, tell her where you're at, and the whole eight-step machine starts working for you.